We’ve been awarded Leading Provider of Thermoplastic Playground Markings and Customer Service Excellence Award 2021
Fun & Active Playgrounds are excited to announce that we’ve been awarded Leading Provider of Thermoplastic Playground Markings 2021 and Customer Service Excellence Award 2021 as part of the 4th consecutive Southern Enterprise Awards, hosted by SME News.
We were delighted to receive this news a few weeks ago during the Summer Holidays. After what has been a challenging 18 months for many, it’s great to know that our hard work and dedication has paid off and has been recognised alongside other selected businesses across the South.
Adapting to the economic climate changes that Covid-19 brought upon us, we were able to continue to transform the playgrounds of many schools across the country with minimal disruption.
Our install teams formed bubbles of two and followed the recommended guidelines as set by the government, as well as regularly testing and taking their temperatures on the morning of each installation. Our team, who would usually visit the schools in person to carry out site surveys before installation, managed to continue to do this virtually to ensure a more Covid-friendly approach.
Headteachers and other school staff were able to join our playground specialist, Connor, and one of our talented designers on a video call, to talk through their project. Together, we would create a scaled design, adjusting the position of their chosen markings to suit each schools’ individual requirements. Being able to see exactly what their new playground would look like is useful for many schools, and doing this virtually turned out to be just as effective as our in-person site surveys.
Marketing Executive, Jess, says “We were fortunate to be able to adapt and continue our amazing work without forfeiting our five-star customer service. Offering virtual surveys has been a great success and we will continue to offer these as an alternative to our free site surveys.”
Fun & Active Playgrounds were nominated directly by SME News, after being recognised as an industry market leader and innovator. After being shortlisted, SME News’ panel of judges made the final decision.
As well as our efforts to adjust to the challenges of the last year or two, we’ve also introduced a Tree Planting Scheme, whereby Fun & Active Playgrounds will donate a tree for every playground project we complete. This made us the first and only UK playground marking company to commit to offsetting our carbon footprint, with an aim to be carbon neutral by 2022.
We are very pleased to have been awarded both titles and are very proud of the Fun & Active team for working tirelessly to overcome the hardships over the last 18 months. We’d like to thank SME News for the awards and look forward to continuing to offer our industry experience and first-class customer service to all the schools and companies we work with in the future.
Keep an eye out in November when SME News will announce the full list of winners.